Coldbox error message

After reviewing the setting.cfc I found that Coldbox is versioned

this.codename = “ColdBox SEEK”;
this.author = “Ortus Solutions”;
this.authorEmail = “coldbox@ortussolutions.com”;
this.authorWebsite = “http://www.ortussolutions.com”;
this.suffix = “Jeremiah 29:13”;
this.version = “3.5.0”;

I have submitted the request to consulting@ortussolutions.com but have not heard anything from anybody. This is very critical please advice what can we do?