We’ve created a new guide for anyone who’s ever wanted to put in a ticket for ColdBox or the other Box libraries but doesn’t know how. This step-by-step tutorial shows you exactly what to do with screenshots and witty commentary. You’ve pretty much got no excuse now 
http://blog.coldbox.org/blog/how-to-create-a-jira-account-and-enter-coldbox-tickets
Thanks!
~Brad
ColdBox Platform Evangelist
Ortus Solutions, Corp
E-mail: brad@coldbox.org
ColdBox Platform: http://www.coldbox.org
Blog: http://www.codersrevolution.com